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How It Works

Six steps from setup to the first feedback

The whole process, from setup to your first feedback.

STEP 01

Register your business

Get in touch and we will set up your business. Your dashboard login details will be sent to your email.

STEP 02

Design the form

Choose from ready-made templates (anonymous box, with contact details, satisfaction survey, corporate with logo…) or add the fields yourself.

STEP 03

Print your QR code

Download your personal QR code and put it on a table, at the checkout counter or on a wall. When a customer scans it with their camera, the form opens.

STEP 04

Manage & resolve

See incoming feedback in the dashboard, assign a status (new → in progress → resolved) and leave notes.

STEP 05

Get notified instantly

When new feedback arrives, it reaches the right team by email and mobile app notification.

STEP 06

Measure & improve

Spot trends with reports and find out which topics get the most feedback.

What does daily use look like?

The three most common tasks.

Scanning the QR code

The customer points the camera at the QR code and the form opens in seconds; they write, stay anonymous if they like, and send.

Managing a report

A new report appears in the dashboard; you set it to in progress, then resolved, and leave notes for your team.

Getting reports

See in the reports how much feedback came in on which topic and set your improvement priorities.

Get started today, free for the first 14 days